track order
How to Track Your Order?
Our top priority is to provide you with the best online shopping experience. We have simplified the shipping and delivery process because your comfort is our priority.
To track your order: Once your order status changes to "Ready" or "Out for Delivery," a tracking number (Waybill) will appear in your order details. Copy this number and follow the instructions below based on your carrier:
- Via SMSA: Visit the SMSA website via the link below and enter your waybill number: Click here to track via SMSA
- Via Aramex: Visit the Aramex website via the link below and enter your waybill number: Click here to track via Aramex
- Via DHL: Visit the DHL website via the link below and enter your waybill number: Click here to track via DHL
Shipping & Delivery Durations:
- Inside Riyadh and major cities: 1 to 3 business days.
- Other cities and provinces: 3 business days to 1 week.
- Outside Saudi Arabia: 14 business days.